Pet Policy
Coronation Holiday Park Ashburton accepts dogs on sites for $5 per pet per night and in unit accommodation for $20 per pet per night by prior request only for short term bookings, we do not accept dogs who are brought onto the property by guest’s visitors at any time.
Please abide to the following rules while your dog is staying with us:-
- Dogs must be ALWAYS KEPT ON LEAD within the holiday park and restrained within your site boundary.
- Dog/s must not at any stage be allowed on the furniture or beds. Failure to follow this will result in an extra cleaning fee.
- We have a two dog maximum rule in which only two dogs are allowed in the unit at any time
- You are responsible for picking up after your dog within the park. Please dispose of waste in the bins provided around the park.
- Dogs must be quiet and not disturb others. If your dog is barking, please attend to this swiftly.
- Dogs are NOT permitted inside any of the communal facility buildings, including communal toilets and showers.
- Please inspect your unit before departure, ensuring all waste and hair is removed.
- Dog owners must notify reception at the time of reservation that they wish to have a dog on-site. Failure to do so will result in the guest and dog/s being asked to leave immediately and a $100 charge will be taken.
- If the unit required addition cleaning, a minimum fee of $250 will be charged
- Dogs are not to be left unsupervised in the unit or on the property at any time
- It is the dog owner’s responsibility to ensure the safety & supervision of their dog and of others around their dog.
- All dogs must be legally registered and of a friendly nature suitable for a holiday park. Dogs that have been classified as “menacing or dangerous” by any local council or central government are not permitted on the property and Coronation Park reserves the right to contact animal control and have the dog removed at any time.
- Dogs must be toilet trained when staying inside our units
Cancelation Policy:
Cancelations for non-refundable bookings are charged in full
In the event of a no-show or late cancelation (within 7 days of arrival date) you will be obligated to pay the full amount of your stay.
Once you have checked in your booking automatically becomes non-refundable. If the length of your stay is reduced after check in the full amount is charged.
No-show bookings will be charged in full
There is a $12 admin charge for all cancelations
Booking Confirmation:
Bookings are only confirmed upon receipt of a deposit or credit card details. Direct debts can be deposited into our bank account 06-0801-0482329-00( ANZ, Colombo Street, Christchurch) Please put your surname into the particulars field and your arrival date into the reference field. Please email once you have made the deposit.
Arrival:
Please let reception know prior if you will be arriving after 8pm for check in. Our office hours are 8am - 9pm 7 days a week
Disruptive guests:
Guests who do not cooperate with management may be asked to leave at short notice if they are disruptive to other guests or management. We ask that you keep your noise levels to a low after 9pm.
Guest rates:
Our rates are based on one to two guests in the unit per night. An extra guest per night rate will apply when there are more than two guests per unit.
Smoking policy:
All units are strictly "No Smoking' and in fairness to future guests if you need to smoke please do so outside the unit. There are ashtrays situated outside for your convenience. If you smoke inside the unit you will be charged a $250 smoking fee and unable to book with us again.
Excessive Cleaning Fee:
We reserve the right to charge what we think applicable to restore the room to the same clean condition prior to use. This will be changed to the registered guests credit card.
When booking at our property you have automatically agreed to all of our terms and conditions
Any damage to the room, furnishings or property will be charged directly to the credit card held on file if applicable. We will also charge you for any resultant loss of income including any recovery costs incurred by the hotel. What is considered damage is at the management's sole discretion. In the event that the damage exceeds $1000 the hotel will claim on its insurance policy and the cost of the excess will be met by the guest, we will also be filing a complaint with the police. If we need to use a debt collector, the fees will be added to your amount.